Cancellation Process Improvement

Improvement of Functionality

In effort to provide continued quality support to our valued customers, today IMG Customer Support introduces yet another improvement. The cancellation process is now more streamlined than ever before, as you would expect from a modern payment solution.

The often troubled with “Subscription ID” has been replaced with an easier “Email” field. Only two of the three fields are required to verify and prepare your for cancellation. Each option field prompts an instant tooltips in case further explanation is needed. The cancellation process has been fully optimized for any device popular in today’s market as you are used to from the IMG Customer Support website.

Today’s changes are part of our continued mission aiming for quality, satisfaction and prompt attention to your needs. We do thank our customers for trusting IMG as your payment solution, we look forward to continue improving our platform while providing you with industry leading customer support.